Chief Operating Officer and Director of Resident Safety and Compliance.

Avianca Carter

A woman with long black hair sitting on a bench with cushions, wearing a black long sleeve top and black pants, in a room with wooden and blue wall decorations, including books and large vases with dried flowers.

With over 15 years of combined experience in law enforcement — Avianca brings specialized expertise in safety, compliance, crisis management, and de-escalation.
In her role, she:
• Oversees daily operations to ensure safety and compliance.
• Develops and enforces resident programming and house rules.
• Coordinates individualized care plans, intake, and discharge.
• Trains staff and residents in de-escalation and crisis response.
• Ensures the facility meets all state reentry requirements and remains audit-ready.